Donation Policy

1. General Provisions

1.1. This Donation Policy (hereinafter – the “Policy”) governs the procedure for making donations to the charitable organization 2xEnergy MTÜ, incorporated under the laws of the Republic of Estonia, with its registered address at: Harju maakond, Tallinn, Põhja-Tallinna linnaosa, Telliskivi tn 57, 10412 (hereinafter – the “Foundation”).

1.2. The Foundation is a non-profit organization engaged in charitable activities.

1.3. By making a donation, the individual (hereinafter – the “Donor”) confirms:

  • the voluntary nature of the donation;
  • the absence of any expectation of receiving goods, services, or financial benefit;
  • agreement with this Policy, the Terms and Conditions, the Privacy Policy, and the AML / CFT Policy.

2. Nature of Donations

2.1. All payments to the Foundation are non-refundable donations.

2.2. Donations are not payments for goods or services.

2.3. The Foundation does not guarantee the achievement of a specific outcome or the use of funds exclusively for a specific campaign unless explicitly stated.

3. Donation Methods

3.1. Donations may be made via:

  • bank transfers;
  • payment systems;
  • online payments;
  • cryptocurrencies.

3.2. The Donor is responsible for the accuracy of payment details.

4. Refund Policy

4.1. As a general rule, donations are non-refundable.

4.2. Exceptions where a refund may be considered include:

  • technical errors (duplicate payments);
  • incorrect payment amount;
  • unauthorized transactions (if confirmed);
  • other justified cases at the Foundation’s discretion.

4.3. To request a refund, the Donor must:

  • submit a request within 14 calendar days;
  • provide proof of transaction;
  • provide additional information upon request.

4.4. The Foundation reserves the right to:

  • refuse a refund;
  • deduct banking or payment processing fees;
  • conduct AML/KYC checks prior to processing a refund.

5. Cryptocurrencies

5.1. Cryptocurrency donations:

  • are irreversible;
  • are non-refundable, except where technically feasible and at the Foundation’s discretion.

5.2. The Donor is responsible for:

  • the correctness of the crypto address;
  • the selected network;
  • risks related to volatility.

5.3. The Foundation may analyze cryptocurrency transactions using blockchain analytics tools.

6. AML / KYC and Right to Refuse

6.1. The Foundation applies AML/KYC procedures in accordance with EU and Estonian legislation.

6.2. The Foundation reserves the right to:

  • request identification data;
  • verify Source of Funds;
  • conduct sanctions screening;
  • apply Enhanced Due Diligence (EDD).

6.3. The Foundation may:

  • refuse to accept a donation;
  • suspend transaction processing;
  • return funds (where possible),

if:

  • AML/KYC requirements are not met;
  • the transaction appears suspicious;
  • the Donor is linked to sanction lists.

7. Donation Cancellation

7.1. One-time donations:

  • cannot be canceled once completed;
  • are treated as final transactions.

7.2. Recurring donations (if applicable):

  • may be canceled by the Donor at any time for future payments;
  • cancellation does not affect already completed transactions;
  • processing of cancellation may take several business days depending on the payment provider.

7.3. The Donor is responsible for timely cancellation of recurring payments.

8. Chargebacks and Disputes

8.1. In case of a chargeback:

  • the Foundation reserves the right to dispute it;
  • the transaction may be reviewed under AML/KYC procedures.

8.2. The Foundation may:

  • restrict future donations;
  • include the donor in internal risk monitoring lists.

9. Use of Funds

9.1. Donations are used to support the Foundation’s charitable activities in accordance with its objectives.

9.2. The Foundation reserves the right to:

  • independently determine the allocation of funds;
  • reallocate funds between projects.

10. Limitation of Liability

The Foundation shall not be liable for:

  • errors made by the Donor when making payments;
  • delays or failures of payment systems;
  • losses related to cryptocurrencies;
  • actions of third parties.

11. Amendments to the Policy

The Foundation reserves the right to amend this Policy at any time.

The updated version becomes effective upon publication on the website.

12. Governing Law

This Policy is governed by and construed in accordance with the laws of the Republic of Estonia.

Any disputes shall be resolved by competent courts of Estonia, including courts located in Tallinn.

13. Contact Information

If you have any questions regarding this Policy, you may contact the Foundation:

Email: info@2x.energy

Address: Harju maakond, Tallinn, Põh